Book Blog

Straight-Through Billing

Medical billing complexity and massive volumes of daily claims render manual claims processes incapable of protecting both the provider and the payer from underpayments, overpayments,

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No-Show Risk Management

When patients miss appointments, they interrupt the flow of patient care, impede clinic productivity, and signal an eroding patient loyalty. The rate of no-shows runs

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The Network Effect

People handle adversity differently; some break down sooner than others. When a team focused on a common goal faces adverse conditions, dissent among some team

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