Recycling troubleshooting experience with fuzzy logic

Lirov, Yuval

Increasing complexity of systems requires improved support capabilities. Automation controls the support costs while meeting the growing demands at the same time. Proteus is a firm-wide proactive problem management system with automated advisory capabilities. Proteus non-obtrusively accumulates troubleshooting expertise and quickly recycles it by combining case-based reasoning with text retrieval and fuzzy logic pattern matching. It has linear on-line and sub-quadratic preprocessing computational time complexities.

Publication: Proceedings of the SPIE, Volume 2061, p. 198-202 (1993).
Pub Date: December 1993

DOI: 10.1117/12.165025

Bibcode: 1993SPIE.2061..198L