Finding Purpose in Private Practice: A Four-Part Exploration – (Part 1: Uncovering the Role of Purpose and Mission)
Introduction In healthcare, success often gets measured by external markers: the number of patients seen, the caliber of equipment purchased, or the efficiency of billing systems. While these are important, focusing on them in isolation can lead to a nagging sense that something more fundamental is missing. This something—often described as purpose or mission—is what unifies all those daily decisions into a coherent, meaningful path (Collins & Porras, 1994; Sinek, 2009). In this first post, we’ll unpack why purpose and mission are crucial in private practice. We’ll also introduce you to Joseph and Bonnie, two physical therapy clinic owners facing a crisis that can teach us a lot about how quickly things unravel when purpose drifts out of sight. 1. More Than a Collection of “Right” Decisions Healthcare professionals pride themselves on making “right” decisions: Hiring the right people and firing those who prove to be a poor fit Investing in top-tier equipment for diagnostics or therapy Seeking expert consultants to streamline operations Emphasizing personal well-being with exercise, nutrition, and adequate rest All of these actions are vital. However, purpose (or “mission” in a business context) weaves these separate initiatives into a bigger picture that resonates with patients, staff, and owners alike (Osterwalder & Pigneur, 2010). Without a unifying purpose, each “right” decision stands alone—like puzzle pieces without a completed image to guide you. Healthcare’s Missing Word In business, it’s “mission statement.” In personal development, it’s “purpose” or “calling.” In healthcare, we often assume our altruistic drive to help patients is enough. But a clearly articulated purpose transcends assumptions, serving as a daily reminder of why we do what we do (Schwartz, Simon, & Bessen, 2018). 2. Purpose as the “Hidden Substance” The text draws a parallel between “empty space” and purpose. Even when things appear empty, something profound exists beneath the surface. In healthcare, this intangible element is your guiding mission—the principle that tells you and your team, “This is why we opened our doors; this is what makes every patient interaction matter” (Kotter, 2012). Patient Engagement: When you say to a patient, “We’re on a mission together,” you invite them into a collaborative relationship, boosting compliance and trust. Team Cohesion: A mission grounds staff members, offering them a sense of belonging and direction (DeCelles, 2020). 3. Introducing Joseph and Bonnie Joseph and Bonnie own a physical therapy clinic in Utah. Their once-thriving practice now struggles under financial strain and personal stress. They’ve let their health slip, gained weight, and even their children are showing signs of distress. Despite being clinically competent, they’ve lost the spark that made their work meaningful. Why Their Story Matters Real-Life Consequences: It’s not just about losing money—patients suffer, staff morale dips, and personal relationships fray. Relatable Crisis: Many healthcare professionals eventually face a moment where their why feels blurred, replaced by endless to-do lists. Conclusion Healthcare practice ownership involves countless “right” decisions, but those choices need a compass to ensure they lead somewhere fulfilling. Purpose acts as that compass, anchoring each decision to a larger mission that resonates on both professional and personal levels (Sinek, 2009). In the next part, we’ll delve deeper into Joseph and Bonnie’s story, illustrating what happens when survival mode replaces purposeful practice.
Honoring the Legacy of Dr. Gregg Friedman
Play Video It is with great sorrow that we share the passing of Dr. Gregg Friedman, a beloved chiropractor, innovator, and leader who left an indelible mark on the chiropractic profession. Gregg was more than just a practitioner—he was a visionary dedicated to improving patient care and empowering providers with better tools, strategies, and systems. At ClinicMind, we had the privilege of working alongside Gregg as he served as our Chief Chiropractic Officer. His passion and expertise played a crucial role in advancing chiropractic management, and his legacy lives on through BulletProof—a groundbreaking system he developed to support chiropractors in delivering high-quality, efficient care. In 2023, ClinicMind had the honor of acquiring BulletProof, ensuring that his pioneering work continues to serve the chiropractic community. But Gregg was more than his professional achievements. He was a person of incredible warmth, humor, and resilience. Even in the face of immense challenges, he remained focused on solutions, on the future, and on making a difference. His ability to inspire those around him was unmatched, and his impact will be felt for years to come. As we mourn the loss of a great friend and colleague, we also commit to carrying forward his vision. ClinicMind will continue to support the chiropractic community in the spirit of innovation and dedication that Gregg embodied. Our deepest condolences go out to Gregg’s family, friends, and everyone who had the privilege of knowing him. His influence will not fade—his work, his wisdom, and his relentless drive will continue to inspire us all. Rest in peace, Gregg. Your legacy lives on.
ClinicMind Unveils AI Scribe: Transforming Clinical Documentation Workflows
Healthcare professionals understand the burden of managing extensive documentation alongside delivering quality patient care. Recognizing this challenge, ClinicMind has introduced AI Scribe, a groundbreaking tool designed to transform how clinicians handle clinical documentation. Fully integrated into ClinicMind’s platform, AI Scribe is not just a tool—it’s a leap forward in empowering healthcare providers to focus on what matters most: their patients. How AI Scribe Works AI Scribe leverages cutting-edge technology to capture and organize clinical notes in real time, turning spoken language into precise, structured documentation. Whether during in-person consultations or telehealth sessions, AI Scribe adapts seamlessly to various workflows, ensuring every detail is accurately recorded without disrupting the patient interaction. Key Benefits of AI Scribe Reduces Administrative Burden: Automating the documentation process eliminates the time-consuming task of manual data entry, giving clinicians more time to focus on patient care. Enhances Accuracy and Compliance: AI Scribe ensures clinical notes meet the highest standards of precision and detail, which is vital for regulatory compliance and exceptional care delivery. Supports Flexible Workflows: Whether in telehealth or face-to-face settings, AI Scribe integrates effortlessly into existing operations, streamlining tasks across diverse practice environments. What Experts Are Saying Dr. Roy Lirov, Chief Medical Officer at ClinicMind, emphasized the transformative impact of AI Scribe, stating: “AI Scribe is more than just a documentation tool—it’s a huge step forward in empowering clinicians. By automating clinical documentation, AI Scribe significantly reduces the administrative burden on healthcare providers. It allows clinicians to stay present in their patient interactions, knowing that critical details are being captured accurately. This not only enhances workflows but also ensures documentation meets the highest standards of detail and precision, crucial for delivering exceptional care.” AI Scribe and the ClinicMind Ecosystem AI Scribe is the latest addition to ClinicMind’s comprehensive platform, which integrates Electronic Healthcare Records (EHR), Revenue Cycle Management (RCM), and Patient Engagement (PE) solutions. Practices of all sizes can benefit from tailored solutions offered through ClinicMind’s various product tiers: Enterprise EHR Tier: AI Scribe is included as a standard feature, offering advanced functionality for practices aiming to maximize efficiency and performance. Genesis Chiropractic Tier: AI Scribe is available as an optional add-on, providing flexibility for practices looking to enhance their workflows as they grow. BulletProof Chiropractic EMR: Tailored for practices prioritizing core functionality, this entry-level plan delivers a straightforward and budget-friendly solution without AI Scribe. Read the press release here. Ready to see how AI Scribe can transform your practice? Book a consultation today!
Information on the CrowdStrike Outage
On Friday, July 19, 2024 at 04:09 UTC, Hospitals and healthcare clinics around the world faced significant disruptions in appointment systems, lab systems, and patient records, leading to delays and cancellation of appointments. Many 911 services were severely affected and travel was halted across the U.S. Millions of Windows systems crashed and displayed the infamous “blue screen of death” (BSOD). The outage was not a Microsoft Windows flaw directly, but rather a flaw in CrowdStrike Falcon that triggered the issue. The ClinicMind support team reports that we received no complaints or requests for help in connection to this outage. Our rapid response team remains committed to your success. If anyone is experiencing ramifications from the CrowdStrike patch, please call our support line at (234) 254-2255, or use the “live chat” feature, from 9:00 Am- 4:30 Pm EDT, accessible from any page of the ClinicMind EHR. Thank you for your continued trust in ClinicMind. We are grateful for the opportunity to serve you.
