What if your server crashes
Hey everyone, Dr. Brian Capra here from Genesis Chiropractic Software. Today I’m going to talk to you about what you have to do if your server crashes. Of course what I’m referring to is a client server based system. That’s your Platinum, your ChiroTouch. Any other system that’s not in the cloud. Genesis as you know, has been in the cloud for 15 years or so, so we know quite a bit about this or I know quite a bit about this. I actually had a client service system before we started Genesis. This was one of the scariest things that I had to think about as far as the software in my office running. If this thing ever crashed, what would I do? There’s always like a disaster recovery process, right? Yet hopefully you’re backing up your data every single day at least. Hopefully your software company has taught you how to test whether or not that data recovery is actually working. But what you’ll have to do if that server crashes, and when I say crash, not just crashes but is fried, and that that’s going to happen every three to five years. So, when – not if – when that happens, of course you have to buy a new server. The first thing you got to do is find some type of expert; some type of network expert that knows how to work with different components of a network in your office. Contact your expert. You’re going to have to get a new server of cost. You could expect to spend 2,500 to $5,000 on that. Get that server. You’re going to have to configure the database. It’s not like you just get the server and plug it in. You have to configure the database, then you have to load the software, whatever software you’re using on that server. Then you have to network that server to all your other computers in the office and get that network back up and running. Somewhere in there you have to restore the data, and hopefully that data backup worked. Now, this is a stark contrast from other systems like Genesis in the cloud. First of all, we have multiple site, redundant server backups in real time, so it’s not the end of the night or anything like that. It’s actually backing up every second or two as you’re actually using Genesis in the cloud. Everything is backed up, so if your server in your office crashed, if you have a server, you don’t need one for a cloud based system but it would have literally no effect. But if your computer crashed or something like that, still has no effect because you’re literally just accessing all your data every time you log into Genesis. Remember now, with a cloud based system, there’s really no issues with that. We also got to remember with a cloud based system like Genesis, your data is being stored and backed up in real time in a HIPAA compliant data center. As opposed to your data being on a server in your office, which has all kinds of HIPAA compliance risks where somebody can hack that server and get that data and that would be your liability, hundred percent on you. Make sure you have HIPAA compliance insurance. But if you have a cloud based system and you’re outsourcing basically your HIPAA compliance and your data backup, you don’t have that level of exposure. So again, the data and for a cloud based system like Genesis is stored in a HIPAA compliant data center. You can’t even get into the building without a biometric scanning and things like that. The other thing to remember is servers break all the time, right? With Genesis, we have multiple servers running all the time, so if one crashes, the other one kicks in and so on. The users would typically never see a downtime at all if one server just crashed. The other one would just pick up where it left off. But something to remember, in these data centers, they have server experts, technology experts on staff 24/7. So if anything, God forbid, happens, we know. We have people on site. It’s not dependent on somebody at our company 24/7 around the clock. Hopefully what you’re seeing with this, there’s a lot of extra costs associated with a client service system, there’s a lot of extra exposure with the client server system, and there’s a lot more risk just generally of downtime. Because even if your server goes down and you know what to do, it’s going to take you quite some time to get back up and running. Hopefully you can understand the differences between downtime with a client service system and a cloud based system. That’s all I wanted to talk to you about today, so thank you so much and stay tuned for the next video.
The Hidden start up costs with a NON web/cloud-based systems
Find out more by scheduling your own appointment right now. Clicking the button in the bottom right will open a calendar to pick a date. Real numbers from your chiropractic practice will be used to show you how Genesis will improve 5 areas of your practice. We call it a Dream Practice Analysis. Find out and then you can make an informed decision about increasing your revenue 62%, increasing your patient retention 26% and increasing your documentation compliance 32%, all in 33% less time as our clients have. The secrets your software sales person is not telling you that could cost you as much at $32,450! What are the hidden start up fees of other systems? How does it work with Genesis? – Click Here To Watch Video Remote Access – Click Here To Watch Video Maintenance Cost – Click Here To Watch Video Data Backup – Click Here To Watch Video Data Recovery – Click Here To Watch Video Do you own your data? – Click Here To Watch Video Data Security – Click Here To Watch Video What if the internet goes down? – Click Here To Watch Video What of the power goes out? – Click Here To Watch Video What if your server crashes? – Click Here To Watch Video Technology updates – Click Here To Watch Video What are the integrations with other systems? – Click Here To Watch Video How can Genesis help with multiple locations? – Click Here To Watch Video Data security – What software companies don’t want you to know about your data security and liability 8 secrets they keep and the truth you need to know – Click Here To Watch Video Hello everyone Dr. Bryan Capra from genesis chiropractic software. A frequently asked question i get are what are the startup fees. Not just the start up fees but what’s the cost to start using the software. As compared to client server systems i’m going to compare genesis and how many additional fees are hidden with client server type systems. So a client server type system again is a system where you have to buy a server put that in your office, configure the database load the software on it then connect all of your computer’s network all of your computer’s in the office to that server load the software on those computers and then you’re able to use the software in your office. So that’s a client server system platinum chiro touch all those other systems our client server systems. So what are the costs hitting costs associated with that. So a client server systems you’re going to see that it’s actually a lot more cost than just the the software license fee that they tell you upfront. Number one you do need a dedicated server that’s a few thousand dollars right there at least just to buy a server and put that in your office. Then you have to network all of the computers that are going to be using that software to that server. And you’re going to load the software on each one of those computers and the actual server itself. You need a dedicated hardware that is required so a lot of those other systems you’re going to have to buy each station you have to buy the check in keys you have to buy the table keys. With Genesis you can start with just a laptop or just a tablet pc or an ipad a lot of the the offices that start up with us our new practices they can’t afford all the hardware that goes into this. And all the stations that are required so they save a lot of money just by doing that. You need firewalls set up because you’re storing your data in your office it’s a huge HIPAA risk that that data center or in your office that server can be hacked very easily so you need to put up additional firewall to comply with HIPAA. A lot of times that’s not told to the offices. And then you need to configure the database which is something kind of technical but when you buy the server is not just that you load software on the server there’s actually a configuration process that needs to happen in addition to all the networking the firewalls and connecting all the computers to that server. You have to actually configure the database so all of this hardware and configuration is not something that software company does for you that’s somebody where you have to hire an additional resource in your community or from bestbuy or whoever to come in and do that work. So it’s an additional fee on top of the license fee on top of the hardware on top of the configuration there’s additional costs that. So with Genesis there’s a lot lower costs to get started and use the system a lot lower barrier to entry a lot less time for you because you’re literally once you are a client you literally are able to log in from any computer on on your browser. So there’s no heart there’s no software that has to be loaded on any computer ever. You can log in instantly from any computer with the same username and password and an ID code that’s all HIPAA compliant 100% encrypted up to HIPAA standards and up to the government standards. So you don’t need a server because all your data is now going to be stored in the cloud so you can access the system 24-7. From anywhere there’s internet connection on any computer or device. There’s no networking required all you need to do is have your computer’s on the on the internet. There’s no additional hardware like I said a lot of the new offices start out with very little hardware. There’s no firewalls needed as soon as you log in everything you do in the system is a hundred percent encrypted so you don’t need additional firewalls which means a lot less risk to your data being
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About Your Data Security & Liability
What Software Companies Don’t Want You To Know About Your Data Security & Liability 8 secrets they keep and the truth you need to know For Your Data Security: What are the two types of systems? Do you still own your data if it is stored in the cloud? Will you be able to access the data if you switch chiropractic software companies? Can a cloud based company hold your data hostage if you leave? Where is my data safest? Where is the easiest place for a hacker to get data? Is there any liability if your data is stolen? Will the government ever really enforce these laws?
