Change Healthcare Outage Updates
Update – July 15, 2024 Updates From Our CEO Weekly Update: We continue to see improvement and hope to return to normal operations by September. We are about 24% complete with the ERA enrollment project, and we recently signed up fourteen RCM BPO teams to help us work through our work backlogs, which accumulated because of the Change HealthCare Clearinghouse cyberattack. Please compare your practice insurance collections prediction on your ClinicMind Home screen and contact us with any questions using one of these three methods: Call Center at (234) 254-2255 Open a ClinicMind task directly to your Coach or Admin Click Chat Now from at the top navbar on any page of the ClinicMind system Click Chat with us When asked what the Topic of the chat is, Select Billing Question Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring billing normality. Update – July 5, 2024 Updates from our President, ClinicMind Professional Services Division Weekly Update: We have important news about the Change Healthcare outage and how it’s affecting your practice. Stay informed with the latest insights directly from Dr. Brian Capra, President of ClinicMind Professional Services Division. Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring normality. Update – June 28, 2024 Updates From Our CEO Weekly Update: The Change Healthcare clearinghouse debacle has affected all insurance billing. It’s so bad that a fund has been created to help doctors. This chart, which is available on the Home page of the ClinicMind system, illustrates the following points: We are with you, and our plan is not only working, but it has EXCEEDED our efforts expectations: Our monthly collective collections have DOUBLED since March Compare this chart to the chart we posted on this Blog on June 6, where we made and posted an optimistic but more conservative prediction. Our Plan has five parts: We have separated our institutional (CMS-1500) and professional (UB-04) teams so that each team can focus on their unique problems Both teams have split their claims into two groups and allocated dedicated resources for: the current A/R to make sure the new money continues to flow in the old A/R accumulated before and during the outage Our HR Division continues to hire experienced resources to meet the growing demand for our services. Our Training department built an accelerated training course for the Change Health Clearinghouse Outage Management Training. Completing ERA enrollments remains a high priority: Many payers require a provider’s signature, and your prompt cooperation is encouraged and appreciated. Please compare your practice insurance collections prediction on your ClinicMind Home screen and contact our Call Center at (234) 254-2255 or open a ClinicMind (Genesis) task to schedule an appointment with your Practice Coach or Admin to review any differences unique to your practice and any improvement steps we need to take above and beyond our current efforts. Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring normality. Update – June 21, 2024 Updates From Our CEO Weekly Update: Our collections graph on our home page continues to look promising for June. Sadly, this is a result of extra manual work because of the continued impact of the Change Healthcare outage. If your own graph does not look similarly promising, please contact us via email, create a ClinicMind (Genesis) task, or by phone at (234) 254-2255 We continue to work on ERAs and enrollments, and are making steady progress. See this attached image: Update – June 6, 2024 Updates From Our CEO Weekly Update: ClinicMind predicts our Customer Insurance Collections will continue to climb in June, making up for the payment delays caused by the colossal Change Healthcare Outage in February and March. The attached chart shows the average insurance collections bar chart shape across thousands of providers using the ClinicMind system. Its optimistic shape is due to the amazing teamwork between our clients, our software engineers, our Revenue Cycle Managers, and our AR follow-up analysts. The ERA disruption caused by the Change Healthcare outage has not been corrected yet, which continues to cause major claim processing backlogs. Our RCM teams continue to find manual workarounds to compensate for the automation disruption, including re-enrollments and patient statement generation. There is still no ETA for the real-time eligibility test. Please compare your practice insurance collections prediction on your ClinicMind Home screen and contact our Call Center at (234) 254-2255 or open a ClinicMind (Genesis) task to schedule an appointment with your Practice Coach or Admin to review any differences unique to your practice and any improvement steps we need to take above and beyond our current efforts. Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring normality. Update – May 29, 2024 Updates From Our CEO Weekly Update: The effect of the outage is not over yet, but this illustration that is available on your ClinicMind Home Page shows that the worst is behind us: This bar chart for monthly insurance collections shows the dip caused by the CHC outage in February and March and our partial and accelerating recovery in April and May. I have complete confidence in our team and software to overcome this unprecedented outage. Thank you for your continued trust in ClinicMind Update – May 23, 2024 Updates From Our CEO Weekly Update: Our electronic claim submission is restored to its full pre-CHC outage capacity. All claims previously dropped to paper to bypass the Change Healthcare outage have since been submitted electronically as needed. We continue the process of re-establishing ERAs, which will likely take several weeks and could require your assistance in signing new enrollment forms. In the absence of these enrollment forms, we manually obtain claim information using phone and portal access when available. Other work in progress: electronic eligibility service, a pathway to send patient statements, and a preferred submission path for secondary payers
The Significance of Certified EHR in Modern Chiropractic Practice with Genesis Software
A New Era in Patient Data Management The journey of patient data management has been a long and evolving one. From the days of relying on sheer memory and manual record-keeping to the advent of digital solutions, the healthcare industry has witnessed a significant transformation. In this digital age, the introduction of Electronic Health Records (EHR) has revolutionized how patient information is handled, particularly in specialized fields like chiropractic care. Revolutionizing Chiropractic Care with Certified EHR The introduction of certified EHR technology marks a pivotal moment in healthcare, especially in chiropractic practices. Genesis Chiropractic Software incorporates this technology, focusing on enhancing the accuracy of patient data, streamlining communication among healthcare professionals, and ensuring the secure storage of patient information. Why Certified EHR Matters in Chiropractic Care Certified EHR goes beyond mere digitization of patient records. It represents a commitment to elevating patient outcomes through a structured and regulated technological approach. For chiropractors, adopting a system like Genesis Chiropractic Software ensures compliance with stringent standards like HIPAA and Meaningful Use, as established by CMS and the ONC. Moreover, it opens doors to federal incentives, aiding in the cost-effective implementation of EHR systems. Setting the Standards: Who Regulates Certified EHR? The standards for certified EHR systems are set by federal authorities, including the Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC). These bodies are responsible for ensuring that systems like Genesis Chiropractic Software adhere to the highest standards of quality and security. Understanding Meaningful Use in Chiropractic EHR For a chiropractic practice to comply with Medicare and Medicaid and to be eligible for incentive programs, an EHR system must meet specific criteria. These are divided into three stages: Data Management and Exchange: This initial stage is about effectively capturing and managing key performance indicators in a chiropractic setting, enhancing communication within the practice and with patients. Enhancing Clinical Processes: This stage focuses on improving electronic processes, including electronic prescriptions, access to online lab reports, and the digitalization of patient care summaries, along with an emphasis on Health Information Exchange (HIE). Optimizing Patient Outcomes: The final stage aims at showcasing improved health outcomes, facilitating better decision-making, and ensuring robust patient portal access for enhanced communication and information sharing. Transforming the Chiropractic Industry The push for certified EHR adoption, driven by Medicare and Medicaid incentive programs, has significantly influenced the chiropractic industry, nudging it towards a more universal adoption of digital health records. Genesis Chiropractic Software: Elevating Chiropractic Practices Genesis Chiropractic Software stands at the forefront of this technological revolution in chiropractic care. Our commitment is to assist chiropractic practices in navigating the complexities of Meaningful Use, HIPAA compliance, and other regulatory requirements. Whether you are in the market for a new EHR system or just considering an upgrade, Genesis Chiropractic Software offers a comprehensive solution that caters to the unique needs of your practice and patients. Explore how our software can redefine efficiency and care in your chiropractic practice.
Unveiling the Power of Genesis Dashboards
Dr. Travis Arrington, a chiropractor of the younger generation known for his dynamism and forward-thinking approach, has provided valuable insights into the transformative journey that he and his wife have undertaken at their establishment, White Bison Chiropractic in this dialogue with Dr. Brian Paris. The conversation explored the influence of technology, specifically the recently integrated Genesis dashboards, on the operations of Dr. Arrington’s practice. The White Bison Story: Dr. Arrington explains the meaning behind “White Bison,” inspired by the national mammal’s resilience and its symbolization of answered prayers and abundance in Native American culture. The practice serves as a metaphor, urging clients to confront challenges directly and uncover positive outcomes. Blending Professions: Intriguingly, Dr. Arrington shares how his background in sales and tech, spanning over a decade, paved the way for his chiropractic journey. The conversation shifts to his unique practice model, where he collaborates with his wife, a mental health therapist specializing in marriage and family therapy. Together, they offer a holistic approach to well-being. Exploring Genesis and Dashboards: Dr. Travis discusses his discovery of Genesis through a recommendation from a mentor, leading to a seamless integration of the platform into his practice. He highlights the game-changing impact of Genesis dashboards, providing insights into key performance indicators (KPIs) such as conversion rates, retention, and supply chain efficiency. The dashboards prove invaluable in identifying weak points and making strategic decisions for business growth. Innovative Patient Education: The conversation extends to Dr. Arrington’s utilization of the Remarkable Practice’s Dirty Dozen tool within Genesis. He envisions conducting tests to measure the effectiveness of patient education on retention and conversion rates. The dynamic discussion reveals a commitment to continuous improvement and a keen interest in leveraging technology for enhanced patient care. Looking Ahead: Dr. Arrington shares his plans for the future, including the addition of a second doctor to the practice and further exploration of Genesis capabilities. The interview concludes with mutual appreciation for the power of referrals and the positive impact Genesis has had on Dr. Arrington’s practice. Conclusion: Dr. Travis Arrington’s journey exemplifies the intersection of technology and chiropractic care. As he continues to grow and innovate, his experience with Genesis dashboards serves as inspiration for practitioners seeking to elevate their practices through strategic use of technology. Stay tuned for more success stories and transformative insights here on Genesis Nation! To learn more about White Bison Well-being, visit them at https://bit.ly/wbw-genesis.
Fifteen Criteria for Best SaaS
The use of Software as a Service (SaaS) in healthcare has transformed medical practice management by offering scalable, cost-effective, and AI-integrated solutions. SaaS shifts system management responsibilities to vendors, allowing healthcare providers to access applications without the need for significant upfront investments. Selection criteria for a SaaS vendor include functionality, training, performance, HIPAA compliance, and more. Platforms like Capterra and G2 simplify the evaluation process, with Genesis Chiropractic Software being recognized as a leader in chiropractic software. In conclusion, SaaS in healthcare offers convenience and efficiency, with AI integration enhancing automation, patient engagement, and data security.
