Chiropractic EHR Software | Symmetry Spine and Wellness Center Dream Practice of the Month
Dr. Cynthia Boyd knows how to build a chiropractic dream practice: it takes hard work, a concerted team effort, and the expertise of Genesis chiropractic software and billing staff. “I have my dream practice,” says Dr. Boyd. “There are not many areas that need improvement.” The key to success for Dr.Boyd is balancing all aspects of practice management using Genesis cloud-based chiropractic software: “The [Genesis] system is amazing. I was 3,000 miles away for a month and I knew exactly what was going on.” Dr. Boyd doesn’t have time to micromanage her staff. With Genesis, she can easily track everyone’s individual performance anytime from anywhere. Dr. Boyd can also keep an eye on vital Key Performance Indicators, such as chiropractic billing, with the Genesis Radar. Best of all, Dr. Boyd does not have to change the way she runs her practice to optimize her workflow, complete her patient SOAP notes, and control compliance. As Dr. Boyd keeps growing her practice, she uses Genesis workflow engine to help manage teamwork among her staff and Genesis support team. The staff at Symmetry Spine and Wellness Center keeps the AR past 120 days low at 8 percent by consistently clearing the claims workbench while the weekly phone communications with her Practice Success Coach Heather Miller ensure her practice gets paid in full and on time. Coach Heather Miller: “Dr. Boyd is passionate about what she does and her business. She has found a balance with her practice and all of the other projects that she works on. Dr. Boyd trusts her employees to do their jobs without having to micromanage them. She has a great staff that works well together to get the job done and continue to grow the practice. In the end it all comes down to teamwork.”
Chiropractic Compliance | Check exclusions list to avoid denied claims
Dr. John Davila explains the importance of checking the LEIE or list of exclusions of individuals or/and entities for all staff members at your clinic to avoid chiropractic billing issues such as compliance risks and denied claims. Dr. John Davila talks about the significance of the List of Exclusions of Individuals and Entities for your chiropractic clinic in the video below: Cystic Fibrosis Services: $308,000.00. Radius Hospital Massachusetts: $334,000. Susony Hospital Puerto Rico: $382,000. Saint Francis Hospital Connecticut: $80,000. In a 6-week period of August 2013 the Office of Inspector General, recouped $1.2 million from these hospitals for one simple reason: someone on their staff was excluded from serving Medicare patients. My name is Dr. John Davila of Custom ChiroSolutions and today I want to talk to you about something very, very important that you should be looking at as far as compliance goes in your office. It’s the LEIE or list of exclusions of individuals or/and entities. Now, the reason this story is important is for a very simple reason, a couple years ago I had a client and he had a problem getting his Dr. his associate Dr. Registered with all these different insurance companies, and he couldn’t get the insurance companies to pay even out-of-network benefits and then he tried to get Medicare to register this Dr. and that didn’t work either. Next thing you know, he’s calling me going “Hey listen, I have all this money outstanding. I have these different issues.” We went in and looked and guess what– the first thing you do when you get a compliance manual is, check your employees. He didn’t know that. He didn’t know how. And that’s what we did for him. We came in and checked all of his employees and low and behold, the Doc he was trying to get registered was excluded about two years earlier from the Medicare program. Now the Dr. was cleared of all charges, he got his license back to practice, but Medicare didn’t let him back in. Major, major problem. So, what I want to do today was just bring this up because I think it’s really important for you understand that you need to check your employees. Now this Dr. didn’t know how to do it, we did. What we had to do was get him set up with a compliance manual and get this process going for him and that way he checked his employees. So if you’d like to know more about how to get a compliance manual in your office, especially to go ahead and check your employees on a regular basis, especially if they’ve been excluded from Medicare and if they’re on this LEIE list, let us know. You can give us a call at (800)-974-3479. If you dial extension 2 and ask for Stacy, she’ll go ahead and set you up for a free 30 minute consultation and we’ll get on the phone together, me and you and we’ll talk about how to get a compliance manual in your office. Now remember, call us now 800-974-3479 ext two.
Win $500 for Telling Your Best Patient Story
Win $500 for Telling Your Best Patient Story! Have you had any funny situations with your patients? Would you like to share them with us? We would love to hear your stories. Tips for Your Story What made this patient so special? How has this experience affected you as a Chiropractor and/or your practice? How does this story inspire you, your practice, and other Chiropractors Watch Dr. Brian Capra’s patient story video: Entry Qualifications Must be a Genesis user Like us on our Facebook page and simply post your patient success story with the hash tag #Genesispatientstorycontest Feel free to add video and pictures ( no more than 5 min. video) 300 – 400 words If you are not active on Facebook, e-mail us at marketing@vericle.com.
Chiropractic Software | Improve your practice performance by choosing a singular focal point
Can you prioritize the many daily tasks at your chiropractic clinic without feeling anxiety and puzzlement? Getting a singular focal point for you and your staff is necessary for building your dream practice with the right chiropractic software. This focal point basically serves as road map to success while increasing accountability and transparency. It also fosters teamwork and cooperation, which in turn increases predictable profitability growth and control. In order to build your dream practice, you have to set clear goals and balance Key Performance Indicators (KPI) such as Charges, Collections, Visits, No Shows, No Future Appointments and percentage of A/R over 120 days. All the while you have to stay compliant with your chiropractic SOAP notes. But without measuring your practice performance and tracking how each staff members contributes to the chosen goals you will never achieve your dream. In order to solve any practice performance problems that block your path to long-term profitability you need to be able to see the big picture at a glance and look up the necessary, detailed practice stats. Improving your practice performance requires diligent measuring and tracking of each chosen KPI. Only when you know how your practice is doing today, a reliable prediction of how it will perform tomorrow is possible. And by removing the factor of unpredictability from your practice performance you can gain much needed peace of mind. Of course, you don’t have time to search for and analyze multiple reports, let alone track your practice stats. Moreover, this kind of information overload can prevent you from being decisive about allocating resources. The only way to manage your practice effectively is to choose and balance the right KPI so that you can make progress in the selected areas and shift your focus as needed. At the same time this allows you to keep an eye on your overall practice performance. But without the right tools this approach is merely wishful thinking. Genesis Chiropractic Software, however, makes it a reality by providing you with a Radar to track KPI as well as automatically generated, detailed reports on all areas of practice performance, such as chiropractic billing. When you first log on to the home page of your Genesis Chiropractic Software, you can get a quick overview of your practice performance simply by looking at the Radar. It displays selected, vital stats on a single chart across two time points so that you can quickly see where you are right now and discover any trends before they turn into huge problems. You can also drill down into a particular KPI for a comprehensive sense of practice performance. If you want to get to the root of a performance problem you can look up any stats down to the lowest claim aspect and action taken for the appropriate KPI in a detailed, interactive report. For example, you might notice that your chiropractic billing stats are off and discover that the amount for ‘Insurance Collected’ is much lower than ‘Insurance Billed.’ This might indicate a problem with your chiropractic billing claims cycle. You can then look at the ‘Claim Status’ report to find out what might be causing any issues and fix the problem. You can access your practice Radar on your Genesis Chiropractic Software home page and click on a specific KPI to open a single graph. To look at any details of a particular area of practice performance, such as chiropractic billing stats, go to ‘Reports’ in the top menu and select the appropriate one from the drop down menu. Drill down into the desired details by specifying the date, provider or location. Genesis chiropractic reports also include: Context Search Department-wide Saved Queries for Repeat Usage Configurable, Sortable, and Drillable Report Layout by Arbitrarily Customizable Criteria Reconciled Error Reporting Within Standard HCFA form Export to Excel Reporting Across Multiple Departments/Sites Contact your Genesis chiropractic software Profitability Manager to configure your practice Radar with the right KPI’s to help you achieve your goals and build your dream practice. Watch Dr. Haas demonstrate the documentation interface.