Genesis Patient Accounts Can Have Multiple Active Care Plans
Multiple Active Care Plans for Each Patient are Possible. Accurate patient care plans enable you to predict future income and keep track of insurance and cash payments. What if you have more than one provider in your office? What if you have a multi-specialty practice with Physical Therapists, Occupational Therapists, MDs, and Dietitians for weight loss? It’s possible to keep track of all of their scheduled visits on one care plan listing all of their visits, but it’s more complicated. It’s better to schedule separate appointments on their various schedules and then create a care plan for each specialty. That’s the simple way to do it. If you want to complicate things, then you can try to have their care plans combined into one or put it all on one from the beginning. So it is possible but there will be more details to pay attention to. Watch this Free Webinar to find out more from Jason Barnes, and to see exactly how care plans work. Enter your information and watch it immediately below. Read the transcript: And so today we’re talking about how you can actually manage a practice where you have patients that are coming in for more than one specialty. Now, this specialty requirement does not mean that it has to be something fancy. You can have somebody who has a care plan for acupuncture, a care plan for massage therapy, a care plan for chiropractic but this is where we’ve seen it more useful is where practices have opted to use multiple active care plans for physical therapy, for MD’s, for weight loss, for nutrition, or detox, for chiropractic and some of which are all of the above and more. So the why we’re doing this is, care plans are great. They do lots of great things for you but we’re gonna actually get into the old care plan versus the new care plan and why you should use the old one and why you should use the new one and what their differences are today. So that is the goal of today’s discussion. So when we start talking about a care plan, why on earth do you want to actually use a care plan? Now, this is a situation where it really doesn’t matter if it’s a cash patient or an insurance patient. When you have a new patient that walks through the door, and they’re gonna enter Care, the main reason for doing a care plan has to put a financial agreement in place with that patient that says, “Okay. Over the course of the next 10 weeks, you’re gonna come in for 60 visits and we are going to agree to pay this much money for your care.†Now that much money can be broken down into insurance versus patient or just patient money but you didn’t necessarily outline every single CPT code that you’re going to build because you can’t at that point. But your treatment plan includes over a period of time how much that patient is going to pay. So if I click on View Care Plan for our specific Genesis test patient here. and as we’re looking at this, we’re gonna break it down and I’m gonna get pretty specific here. So this training isn’t typically for the first time somebody is actually reading a care plan. And what that means is we have a care plan here on the first one that we’re looking at and I’m not gonna explain necessarily on the screen yet but just theoretically, if you’re gonna have a number of visits, you do have to put how much money is going to be charged per visit. So this top line here is a highlighted blue line is what we’re talking about. If you don’t know exactly what you’re gonna bill, each time a visit is built out, you have to go in manually adjust whatever it is you build to what you agreed that you were going to have the patient pay. That is very time consuming and very difficult if you have to do it on a not only a patient by patient basis, but a visit by visit basis. So what the care plan does is allow all of that to be automated as long as you set it up in the first place. If you’ve got one patient with one specialty, that has worked well for over a decade now and many of our users are found that super useful. But as practices have changed and began to evolve, the need has also changed. So if you have multiple specialties, you can still use a single care plan. And we’ll illustrate that today and we’ll make sure that we go through what your options are. But your primary goal for a care plan is still to have the manual adjustments that you would do on a visit by visit basis to bring down what the patient responsibility is going to be automated. That is the purpose to automate the adjustment of those charges down to what the patient actually owes. That doesn’t change no matter what. So even if we’re talking about multiple active care plans, we are still going to do just that. We’re just gonna help you do it and track it in a slightly different way so that you can discuss things with a patient more easily, you can hold clinicians responsible for what they’re doing and ultimately, the patient should have a better experience. So enough of the pomp and circumstance, we’re gonna actually get into the nitty-gritty of this. So, the first thing that you’re gonna to see here is this highlighted line, is yes we have an active care plan 36 V for 2015, 36 visits. And this one is starting from 1123 of 2015 to 1231 of 2016. It’s a long care plan. However, if you move over this, this is a really traditional care plan, probably the most popular 36 visits. And
Move Your Chiropractic Software to the Cloud
7 Hidden Benefits Of Moving Your Chiropractic Software to the Cloud The cloud is now used in everything from the banking you do online to shopping on Amazon. What you may not know is how moving to the cloud can help your Chiropractic office run more smoothly and efficiently, provide the highest quality patient experience, and even protect you and your patients in the event of a disaster. Let’s take a look at four benefits you may not have thought of that come with moving your practice management to the cloud with Genesis Chiropractic software. Benefit # 1 – Works on any computer Because Genesis Chiropractic Software is in the cloud and works on a browser you can use it on any of your current computers or tablets as soon as you become a client. Mac, PC, iPad. Anytime, anywhere, from anywhere there is a internet connection. Benefit # 2 – No server hardware necessary With Genesis’ cloud-based system, all you need is an internet connection to be up and running. No expensive hardware installations are required to immediately put your practice management system in place and begin streamlining your day-to-day operations and providing the best patient experience possible. In fact, thanks to the widespread availability of high-speed internet options, it has never been easier for your Chiropractic practice to take advantage of the benefits cloud-based technology delivers. Benefit # 3 – No in office down time Since Genesis is online, you can run all of your computers off of one hotspot or cell phone connection should your internet connection fail. Most newer computers have their own battery source where in the past this was limited to just laptops and tablets. That means that even when the power goes out you can still run your entire office with just a cell phone connection. No interruption in patient flow. Benefit # 4 – Speed Genesis has thousands of users accessing its’ database of millions of patients each and every day. Doctors are astounded by the speed of the system. With other systems you’ll notice the system gets slower and slower the more patient data you add to the system. Benefit # 5 – Fast and easy implementation With Genesis Chiropractic software, transitioning to the cloud is quick and intuitive. There are no implementation hurdles to overcome and our coaches meet with our clients monthly to ensure the best results from Genesis’ fully integrated Scheduling, EHR, and billing services. Genesis will even assist you when needing to transfer patient demographics from your old system. Benefit # 6 – Unmatched security With Genesis and our cloud-based practice management system, you can be assured of the highest possible security for your patient records. You still own your data. Contrary to what most non-cloud based software companies tell prospects. Your data is stored in HIPAA compliant data centers with redundant onsite and offsite backups. There is a team onsite 24/7 should there ever be a problem with any of the servers. All data changes are protected bank-level security and encryption. Two factor authentication for those that choose to take their security to the next level and stay ahead of security standards. You can make sure different employees have different access levels to the system and even prevent them from logging into Genesis when they are not in the office. Eliminates your liability. All healthcare business are required to carry insurance on their data security. Most are unaware and never get it leaving a huge liability exposed. Storing your PHI in Genesis mitigates this risk. Security with Genesis is the new industry standard and unmatched. Benefit # 7 – Protection from data loss In the event that a disaster strikes, Genesis Chiropractic software offers an additional benefit with its cloud-based technology – secure data backups. Even if you suffer a fire, flood, or tornado, your data can be accessed when you need it. The Genesis data center took a direct hit from hurricane Sandy and experience zero downtime for any of its’ clients across the country and overseas. Genesis Chiropractic practice management software and chiropractic billing service offers both cloud-based ONC-certified software and a rich set of built-in and optional chiropractic software services you can easily implement in your practice. Because of this, Chiropractic software reviews consistently places the Genesis chiropractic EHR, chiropractic soap notes, customer service and chiropractic billing services as tops in the industry. The Genesis system is designed and built by chiropractors for chiropractors, integrating leading technology with easy-to-launch chiropractic practice management software system; a chiropractic software platform that is affordable and powerful enough to help you automate your practice management and increase your practice profitability and provides unmatched security and protection in the event of a disaster. When it comes to choosing a practice management system for your Chiropractic practice, the benefits of that come with moving to the cloud make it the clear winner.
Why We Eat Our Own Dog Food
]Yes, I know… pretty gross title but it’s true and it’s important to you and your Chiropractic practice. You may have heard it before. Bill Gates said that at Microsoft, “We eat our own dog food”. That means that we never ask you to use something that we don’t use ourselves. And, I’ll say it again at Genesis Chiropractic Software, we eat our own dog food. So, why is it important to you? Let me explain a little bit about how we operate here. We implemented a coaching system, helping Chiropractors to utilize our Single Point Management System in real time. Genesis coaches meet with our doctors every single month. They’re not sales people. They meet with them both at the beginning and throughout their life cycle as clients with us. That’s a lot of meetings. To keep track of all of this and make sure nothing ever slips through the cracks, we use our own scheduling system. The same system that we help doctors implement in their practices is the exact system we use. I challenge you to find another software company that sells the software and systems they use in their own business. We never ask you to use something that we don’t use ourselves. We not only know our system inside and out, we believe in it so fully that it is the only one we will use. At Genesis, we use the same Single Point Management System for no-shows and no future appointments to make sure that our clients get the ultimate client experience just like their patients receive the best patient experience possible. By checking our tasks in real time, we can look at what a client is telling us if they don’t show up for a meeting with their coach. We can catch red flags immediately to boost client retention. After all, I want to retain my clients just as much as you want to retain your patients. Here at Genesis we prove that our software and Single Point Management System system is the best because we use the exact methodology that we use for our clients. We use the exact same technology that we would ask you to use. Is there any other software out there that does anything other than just make you big promises about what you’re going to get? Some of it’s true but the reality is that they have a sales person who’s not going to be there to help in three weeks or three months or three years. With Genesis, your coach not only does your initial analysis with you, they also meet with you every single month so that you get more and more out of your workflow. You ask your patients to be proactive about their health. Shouldn’t you be proactive about the health of your practice? Isn’t it time to schedule your dream practice analysis and find out how Genesis Chiropractic software can improve your profits, workflow, and patient retention. After all, we eat our own dog food and it has made our business soar.
Genesis Patient Accounts Can Verify Insurance
How does your Chiropractic Practice handle Insurance Verifications, Authorizations and Referrals? As a Chiropractor you know that accurate patient insurance verifications, authorizations and referrals is a very important part of creating a great patient experience in your office. Plus it’s the way you’ll be getting paid for your services, so it’s a very important part of your practice’s health as well. You must verify. It would be a perfect excuse for the insurance company to reject your insurance claim – you didn’t verify it and the treatment wasn’t authorized. Genesis Chiropractic Software has thought of these problems with insurance companies and the insurance verification tools are a click away in your patient’s account. Watch this Free Webinar to find out more from Jason Barnes and Jessica Pancoast, and to see exactly how it works. Enter your information and watch it immediately below. Read the transcript: Jason: Well, good afternoon and welcome everybody. Jason Barnes with Genesis Chiropractic Software. With me, I can’t say as always, because it’s been a while since we’ve been together. It’s Jessica Pancoast, the head of our training and help desk teams here, and I’m excited to be back in the same room with the amount of travel that we had recently. Being back in the same state, actually, is kind of nice. But it’s been exciting. We’ve been out visiting a lot of our practices and I know we’ve even met some of you guys that have been on the calls, so thank you for joining us. We’re gonna give it just another moment here. Great, and we’re just gonna get started then and if you do have a question, though, please use your chat. Jess, where do they get that again? Jessica: If you do not see the chat on the left-hand side, just open there for you, up at the top will be a button that says “Show chat,” and if you click on that the chat window will be there on your left-hand side. And down at the bottom you’ll be able to type in any of your questions. Jason: Okay. So, I’m looking forward to today because some newer things that I’ve heard that people have not been made aware of, as far as our software is concerned and our service. And then, some things that, even though people knew we had, I found that were not being used to their fullest potential. So, I’m gonna go ahead and introduce the topic for today. We’re gonna be talking about insurance verifications, the different ways that we can do those, the service that we can provide. Everyone, I think, knows why they’re so important, but then we’re also gonna talk about authorizations and referrals, as well. So, under this umbrella, really, it all comes down to, “Am I going to get paid for the services that I’m performing?” When I have insurance verification and it’s not done correctly, I wish I could tell you that no matter what information you got or the source you got that information from, it would always be 100% reliable, but I think there are probably a number of people listening to this right now nodding their head when I say, “Even if you’re in touch with the insurance company, you’re not always gonna get 100% accurate information.” Aside from that, authorizations that you have to obtain, how to be notified of those authorizations, and the referrals themselves that you’re gonna get. We’re gonna go over the nuts and bolts of how you’re actually gonna record that information in the system, and more importantly, how we can coach you to help the system reminds you when you’re running up against situations where somebody’s not gonna be covered. And if they’re not covered, what you can do and how you can be prompted to actually have conversations with those patients. Now, for those of you running all cash practices, there are certain times where authorizations are still needed, referring doctors are still needed, but very, very rare. This is mostly for our clients who are actually gonna see patients with insurance and bill to insurance. But that transition over to cash is also super important and there’s a few things, care plans, that can be discussed as well. So, actually, to jump right into it, we’re actually gonna get right into a patient. All right. And our favorite patient, well, maybe not our favorite, Jess, but… Jessica: The one we use a lot. Jason: The one we use all the time is our Genesis patient, and we’re in our regular scheduler here. And I’m gonna click on this patient tab, and we’re gonna zoom in just a little bit for clarity sake here. And so, Jess, I’m gonna ask you in a moment here to help us out with the actual anatomy of these sorts of things. But before we do that, you’re in the scheduler and you have a patient that walks through the door who is not covered by insurance anymore, is one situation we can go over, has an authorization that’s run out, which is a second situation. Or you have a referral that is only good for X number of visits or for a certain date range. Those are the main scenarios that we’re gonna cover today, and then we’re gonna go over how we can set up the notifications, which will help you guys being made aware of these situations, and what you can do with those notifications. So, Jess, can you help us? Jessica: Sure. All right. So, any of the authorizations, any of the referrals, they’re all gonna go on this referral tab, that way the system is able to, as best they can, help you out and automatically apply the appropriate referrals and authorizations to the claim when it’s created. So, when you go into this referral tab, a lot of times you’ll have a default row that just has pretty much no information, no real information, anyway. It has some basic dates