Customized Support
Genesis Support is Customized Just for You! Why Customer Support Matters Matter There is no doubt that the EHR software market is large, and it offers numerous options for doctors and their offices in the chiropractic field. Why do we think we offer the paramount software solution for today’s Chiropractor and their staff? Because we know to there is more to it than just providing a comprehensive EHR package. Several competitors are out there trying to duplicate many of our key features. While they might get close, we truly have something that separates us from the pack. Customer support is usually not something that sells products; most everyone buys features and benefits of the product being sold. Features like ONC certification, intuitive SOAP and EHR documentation, and other aspects of leading edge software are critical to your success. But when you buy EHR software, you need to consider how easy it is to get assistance if and when you need it. “Their customer service and training have blown me away!” ~ Dr. Gary Dillon The amount of guidance needed varies from office to office. Some doctors and their staff take up the challenge and dive right into the program, utilizing every manual and tutorial we offer to get the most out of our program as quickly as possible. Others who may not be so gung- ho, like a newly graduated doctor or those who’re looking to make a change after many years of working with a competitor’s program may need additional help. This is where we shine. Our support is customized just for your needs. At Genesis, we know the challenges you face as a doctor. We offer initial live support for our new clients as a way to bridge the gap and get you comfortable with your EHR office solution. And while we can say this, we think it’s better to read what some of our our current clients think about what we provide AFTER the sale. Diane Gottlieb works at Wheaton Family Chiropractic in Illinois and has this to say: “I am the CA in the office and I rely on tech support to help me out when I run into difficulty. They are easy to contact and extremely helpful, not to mention patient.” Dr. Gary Dillon of Ashland, Kentucky said, “Their customer service and training have blown me away! They are really here to help you versus our old EHR and billing that seemed like they were only there to collect my money for themselves.” Finally, an Office Manager at Beard Family Chiropractic named Justin Chambliss has this to say: “If I ever have any issues or I need help I can get someone to help in a timely manner, usually within an hour if I send a message.” You have many choices when it comes to EHR software solutions for you and your office. After our Initial Practice Evaluation, we can show you how our solution can benefit you by giving you more control over your patient flow, as well as letting you greatly increase your cashflow!
Customized for Your Practice
Customized to Fit Your Unique Practice Needs Are you tired of the one-size-fits-all approach that so many companies take to the needs of your chiropractic practice? Do you feel that running your practice would be easier and more intuitive if the processes and systems you used every day were customized to fit your needs? If so, Genesis Chiropractic Software is the choice for you. At Genesis Chiropractic Software, we had enough of the trying to “squeeze a square peg into a round hole” approach used by those other companies. We know that while chiropractic practices as a whole may have some similarities, they are all still very unique and function best when their uniqueness is embraced and used to create a system that amplifies the best qualities of the practice and its staff. When you work with Genesis Chiropractic Software, you are able to have it customized with your protocols to the way you practice rather than being forced to change the way you practice to fit the protocols. You create the system the way you like it to fit your practice, which allows you to increase your efficiency dramatically. At Genesis, we make sure our Tech Support team is here to help you every step of the way. When you need assistance making sure everything is setup to run optimally and fit your practice perfectly, our team can guide you in setting it up in the way that works best for you and your staff. “Because you can have Genesis customized to fit your practice, it is easy to navigate and extremely user-friendly.” Because you can have Genesis customized to fit your practice, it is easy to navigate and extremely user-friendly. This takes the hassle out of running your day-to-day office operations. With Genesis you get the functionality you need with the customer service to back it up. If you are ready to put the power of customization to work in your office, Genesis offers an easy to follow discovery process to see if Genesis Chiropractic Software’s systematic approach is a match for your office. Practices benefit from our help to analyze their current needs and assess which solutions will help them meet their practice and business growth goals. All you have to do is schedule an initial Practice Evaluation appointment to find out how the Genesis Chiropractic Software programs can accelerate practice growth, increase profits, and reduce costs and risks. Your practice is unique, making a one-size-fits-all approach outdated, inefficient, and costly. Contact Genesis today to find out how you can get a system that fits your unique needs.
The Change that is Needed
Genesis Chiropractic Software: The Change that is Needed Change your Mind and Change your Software. For over 18 years, Corrin Coker didn’t know there was another way. She was trained to “react” to the billing cycle, to chase after late pays, follow up with appointment scheduling, etc. As a management consultant for ChiroPractical, a small advisory group located in Lake Oswego, Oregon, she found a better way. It was a revolutionary EHR system that she knew her chiropractic clients would appreciate. Corrin had found Genesis Chiropractic Software, a system based on the same technology used by by Fortune 500 companies to manage their workflows, customer engagement, and business cycles. I never imagined that there could be a “proactive” solution where an EHR company would actually invest in the full cycle to the extent that they would be able to intelligently predict payer response to billing and code combinations.” says Corrin. She was also impressed with how Genesis manages the practice as a whole. “This system appropriately ties together the entire practice – from front desk to chart noting and of course through the revenue cycle. It seamlessly integrates each player in the office and uses a unique practice management tool called “workflow” to drive efficiency and accountability in every corner of the practice, including the patients.” Corrin was surprised at the level of customization that could be achieved with Genesis. By sharing her with her clients and allowing her clients to adapt the software to their needs as their practice changed, she knew she had the go-to EHR system in the marketplace. “There are so many possibilities for those who wish to turn on all the options and for those looking to keep it more streamlined and simple that too is an option. The price point, with the clearinghouse integrated, is unbeatable.” As a consultant, she has some great advice for those looking at Genesis Chiropractic Software to become the hub of their office billing. “Work with other practitioners to get advice about onboarding, set realistic goals for the implementation process, and take time to learn the system before jumping in to avoid getting overwhelmed. Get to know the team at Billing Precision. And master the workbench first before deployment.” If you, like Corrin, are tired of reacting to your billing cycle, late pays, and all of the other details that go into your day-to-day practice rather than taking proactive steps to ensure it runs optimally, the solution is here. It is the change that is needed in today’s dynamic chiropractic office billing environment. Genesis Chiropractic Software from Billing Precision is the solution to your EHR needs.
Designed Specifically for Your Practice
How Genesis was Designed Specifically for Your Chiropractic Practice The Patient Experience is key. If you’ve tried other software and practice management systems you know that they are not all equal. Just because one works for the plastic surgeon down the street doesn’t means it will function optimally for your practice. That’s why at Genesis Chiropractic Software, our software and practice management systems were designed by a chiropractor specifically to meet the unique needs of your chiropractic practice. As chiropractors, we develop a special relationship with our patients. We don’t see them once a year for an annual exam or even just every six months or so when they get sick. We see our patients on a regular basis, or at least we do if our systems are running correctly and our patients are compliant. Because we see our patients far more often than other types of practices, managing the patient experience becomes a much more urgent function for us. We as the doctor as well as our staff have so many more encounters with our patients: encounters that can have either a positive or negative impact. With that in mind, we designed Genesis Chiropractic Software to automate the management of the patient experience to ensure that every encounter would end in the best possible experience for patients. And, we took it a step further by adding real-time access to information and reports that allow you to get ahead of any mission critical situations: things that could negatively impact patient care, compliance, billing, scheduling, and your bottom line. Each and every time you or your staff interact with a patient or handle a patient’s case, including billing is a chance to demonstrate competence, compassion, and dedication. Unfortunately each interaction is also a chance for something to go wrong, someone to drop the ball, and for the patient to drop out of care. With Genesis Chiropractic Software, we’ve broken down every action that goes into managing the patient experience into the specific tasks that are required to handle it optimally. The system automatically assigns each task to either you or the staff member best suited to the task. You can then see in real-time how many tasks must be completed to achieve peak performance. When that task number hits zero, you know without a doubt that nothing has slipped through the cracks and your patients are receiving the best patient experience possible. A great software and practice management system is vital to your practice. It ensures quality of care, patient compliance, makes billing easier, and enhances your bottom line. Genesis Chiropractic Software takes all of these a step further by giving you system designed specifically to meet the needs of your chiropractic practice.