We are a comprehensive practice management company for chiropractors and mental health clinicians. We provide EHR software, practice management software, billing software, full-service billing, credentialing, and coding. We are looking for an organized and self-motivated communications manager to report directly to our marketing director. This work will focus on educating prospective clients about success stories for our brand. This person will plan, execute, and create educational white papers, case studies, blogs, and video interviews with current clients to utilize for social proof. This person will coordinate with the social media, web, and email personnel to establish a plan for the distribution of these materials. 

This person must be a great storyteller. An ability to put pieces together to build a bigger picture for the client is necessary. 

Responsibilities

• Organize and conduct client video interviews to use as video testimonials 
• Create white papers 
• Plan, conduct, and execute case studies on medical billing success, practice management transformations, and improving patient experience
• Work with social media team to develop shorter form “social proof” materials to be distributed via social channels 
• Work with Website Manager to strategically place case studies and social proof throughout the website
• Plan and organize projects to bring social proof to life 
• Analyze client feedback to influence educational topic planning

Requirements and Skills 

• Mid Level Role
• Excellent storytelling abilities
• Excellent Communication skills
• Self Motivated and Organized
• General understanding of marketing principles 
• Must be comfortable conducting video interviews
• Hubspot experience is a huge plus but not necessary
• Ability to multitask and meet project deadlines with a well-organized approach 
• Video editing or graphic design experience is a plus but not necessary 
• Eagerness to learn new information and skills
• Healthcare background preferred but not required
• Administrative, marketing, or sales experience preferred
• Ability to work effectively within a team and independently.
• A high level of attention to detail.

NOTE

• Must have stable internet connection minimum of 5 MBPS
• Must be comfortable working the US business hours
• Must own a laptop with at least 8 GB memory

Perks and Benefits

• Paid Time Off
• Health Insurances
• Retirement Plans
• Incentive / Bonuses

Vericle Pacific is looking for a full-time US Healthcare Credentialing Client Relationship Manager (CRM).   Vericle is a US-based Health IT company, which offers revenue cycle management (RCM) service along with a practice management software (SaaS) to Group and/or Individual providers, diagnostic laboratories, and medical facilities as preferred providers in health care networks.  A competitive base salary and growth-based bonuses make this job especially attractive for entrepreneurial-minded professionals who value autonomy and expect to profit from growth.

RESPONSIBILITIES

1. Perfect client experience
2. Solicit client referrals
3. Implement an automated client relationship management system using HubSpot
4. Maintain accurate and current client credentialing process information  
5. Inform clients about new regulations, expiring certificates, reapplications, and deficiencies in credentialing requirements
6. Inform client providers and coaches informed about the status of their credentialing

QUALIFICATIONS

1. Minimum three years of client account management experience in a relevant industry
2. Minimum one year  experience in healthcare provider credentialing process
3. One year of experience using HubSpot or SalesForce
4. Familiar with US medical insurance industry 
5. Knowledgeable of the related Credentialing accreditation and certification requirements.
6. Excellent listening, communication, and problem-solving skills
7. Self-motivated and able to work autonomously
8. College degree engineering, nursing, healthcare, or psychology

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 8 GB

Vericle is a Health IT and Revenue Cycle Management (RCM) service company. We are looking for a full-time Medical Billing Analyst to provide billing analysis and problem-solving support for our client account managers, monitor the quality, and improve the billing process. 

RESPONSIBILITIES

1. Help Vericle to achieve the best billing service standards by bridging between Vericle IT and Vericle account management organizations
2. Provide problem-solving expertise  
   1. analyze client billing process, discover provider account level problems, develop effective solutions
   2. Interpret billing requirements/changes issued by payers
   3. build an effective billing error resolution process 

QUALIFICATIONS

1. Minimum 5 years experience in medical billing field
2. Problem-solving skills and creativity
3. Commitment to continuous learning, improvement, and teamwork
4. Understanding of insurance guidelines including private insurance carriers, Medicare and Medicaid
5. Familiarity with ICD-10, CPT and HCPCS
6. Understanding of medical terminology
7. Ability to communicate and resolve issues with insurance carriers
8. Ability to research policies and identify discrepancies
9. Experience with Vericle software is a plus

MUST HAVE:

1. High comfort level working on the Eastern Time Zone/US Shift
2. Stable internet connection and Hotspot backup
3. Laptop/Desktop of at least 8 GB
4. Two monitors
5. Headset
6. Video Camera

Vericle Corporation, a US-based parent company.  Vericle offers cloud-based medical practice management software, including Electronic Healthcare Records, and revenue cycle management services. 

• Build responsive web applications using Javascript, Angular/React/Vue, CSS, etc.
• Work on existing web templates and fix/debug issues or add new features
• Convert mock UI designs into prototypes, creating excellent interactions from designs
• Build a design for code structure, functionality, and organization
• Profile and optimize inefficient code  
• Code review, analyze peer performance, mentor junior developers
• Build, enhance, evaluate, and/or incorporate tools such as build pipelines, unit test frameworks, code validation, and IDE plugins

• 5+ years of experience

• Full grasp of HTML, CSS, JavaScript, Typescript, and AJAX-based JSON/XML web services
• Development experience in Rest APIs, Angular/React/Vue, Material frameworks
• Familiar with mercurial or Git

• Solid foundation for creating cross-browser and responsive web experiences
• Understand the nuances of supporting tablet and mobile browsers
• Must be able to adapt and learn to work within an unfamiliar codebase quickly
• Bachelors in Computer Engineering or Computer Science

• Must have stable internet connection minimum of 5 MBPS
• Must be comfortable working the US business hours
• Minimum system requirement of latest i5 (i7 preferred), 16GB RAM (32 GB preferred)

Our nimble, dynamic organization is seeking a Senior UI/UX Designer with a passion for leadership in the field of UI/UX design. Our singular audacious goal is to build a next-generation EHR. We are a successful technology company that found our niche in the medical billing industry. Our company is highly motivated to rapidly develop a modern EHR built on the latest data architecture standards to integrate with our mature medical billing platform. Bring all the expertise you’ve developed in UI/UX, and leverage all the experience you’ve gained in management. You’ll work directly with clinical experts, regulatory experts, and key stakeholders. We are passionate about innovation and are excited to build an amazing new product that will help bring the long-overdue promises of health information technology into clinics across the US.

RESPONSIBILITIES

1. Team Management
   1. Brainstorm with higher management for the priorities and requirements
   2. Lead and keep track of the progress of your design team, ensuring their:
      1. Tasks are in line with our product development priorities,
      2. Deliverables are well-defined and continuously on track to success,
      3. Designs are executed consistently and communicated clearly,
      4. Professional development is well-cultivated.
   3. Facilitate internal and external design brainstorming and feedback sessions
2. Requirements Analysis, Designing, and Feedback Gathering
   1. Meet with stakeholders through discovery sessions to understand their workflow
   2. Design well-crafted, client-focused UI wireframes and web pages (or part of it) that fulfills the specific project requirements
   3. Create assets to be used in websites, within a UI, or for marketing materials
   4. Maintain consistency in style/branding standards on fonts, colors, images, etc.
   5. Create User flow/Use Cases for stakeholders and developers
   6. Ask for feedback and adjust the designs accordingly

MINIMUM QUALIFICATIONS

1. 5 years of experience in designing user-focused interfaces for web / mobile applications
2. At least 1 year of experience in managing a design team 
3. Good understanding of:
   1. UI/UX Design, Design Patterns, Project Management
   2. Technological limitations and the ability to work with technology requirements
4. Expert with:
   1. Using Figma
   2. Creating assets (vector, icons, etc.)
5. Good command of spoken and written English
6. Bachelors in UI/UX Design, Computer Science or another relevant field

PLUS (but not needed)

• Knowledge of Material Design and its limitations in terms of coding
• Understanding of clinical decision-making processes
• Experience working on EMR/EHR User Interfaces
• Experience creating / managing design systems
• Web Development Experience

NOTE

• Must have stable internet connection minimum of 5 MBPS
• Must be comfortable working the US business hours
• Must own a laptop with at least 8 GB memory

1. Vericle Pacific Inc is a Health IT and Revenue Cycle Management company supporting Vericle Corporation, a US-based parent company. Vericle offers cloud-based medical practice management software, including Electronic Healthcare Records, and Revenue Cycle Management Services. 

    

   We are looking for Help desk support specialists to provide technical assistance and support related to Vericle software. You will be responsible for answering queries and addressing system and user issues in a timely and professional manner.

    

   RESPONSIBILITIES

   1. Interact with Vericle customers
      1. Train customers to use the Vericle system
      2. Solicit client referrals and testimonials   
   2. Troubleshoot user problems
      1. Figure out the objectives of the users’ actions and their obstacles 
      2. Respond to basic medical billing questions  (upon completing mandatory on the job training)
      3. Work together with our software support and account management teams to solve client problems
   3. Build a shared Help Desk knowledge base 
      1. Create short user training videos and training presentations
      2. Document problem solutions (upon completing mandatory on the job training)
   4. User Training
      1. Train users on a one on one basis regarding the use of the system
      2. Host Webinars weekly for clients

    QUALIFICATIONS

   1. One year software product Help Desk experience, preferably in client support of Electronic Healthcare Record (EHR) software and/or Medical Billing service
   2. Patience in asking questions to understand the root cause of the problems
   3. Empathetic to customer needs
   4. Solid problem-solving skills
   5. Outstanding teamwork, positive "Can-Do" attitude
   6. Excellent verbal and written communication in English  
   7. College degree or equivalent (College education in computer science or engineering is a plus)

    

    NOTE

   • Must have stable internet connection minimum of 5 MBPS
   • Must have a mobile data plan as a backup
   • Must be in a quiet environment
   • Must be comfortable working the US business hours
   • Must own a PC with at least 8 GB of memory

Vericle Corporation is a Health IT and RCM service company with a leading-edge EHR software product that provides practices with end-to-end billing services.

Together with a worldwide team, a qualified candidate will utilize Hubspot to manage client expectations, performance, and results.

Requirements

• Manage major client accounts 
• Monitor performance of the AR Follow Up BPO and Vericle RCM
• Write Standard Operating Procedures
• Build billing training/instruction courses and tests
• Travel once a month to remote client sites for several days

Qualifications

• College degree
• CPC certification

Experience

• Hands-on Practice Management 
• Multiple billing and EHR systems, e.g., Netsmart, Practice Fusion
• Specialties: mental health, nephrology, physical therapy
• Both ambulatory and hospital billing

Key Performance Indicators

• Time to onboard new clients
• # of testimonials and referrals from clients
• Coding accuracy
• Clean claim submission rate
• % of A/R beyond 30, 60, and 120 days
• % of Paid Claims vs Allowed Amounts

Responsibilities will include

• Sending weekly updates to clients on billing performance
• Managing client relationships with practice owners and their staff
• Leading daily 15-minute team meetings on 'plan for the day'
• Utilizing Hubspot pipelines to monitor clients from 'unhappy' to 'evangelist'
• Reporting objective data to C-Suite on major Key Performance Indicators (KPIs) on a bi-weekly basis
• Working alongside and managing our offshore billing teams to ensure maximum performance on client A/R.