ClinicMind provides a complete platform for software and services, allowing practice owners to effectively manage the full cycle of patient care. We are looking for a Sales Manager responsible for driving sales growth and market penetration for the entire ClinicMind platform. The ideal candidate has solid experience as a sales team manager selling multi-product platform solutions in the healthcare industry,  preferably in the Chiropractic, Physical Therapy, and Mental Health domains.

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Key Responsibilities:

1. Develop and continuously improve a software Platform Sales Process for 

   1. implementing a Land-and-Expand Go-to-Market strategy for selling multiple software products and software-enabled services

   2. management of a compounding and highly profitable sales pipeline 

   3. coordination with customer support, finance, and product development teams to ensure timely onboarding, customer invoicing, and alignment with product offerings

2. Build a Sales Team, including

   1. Hiring pipeline for Sales Representative and Sales Development Representative 

   2. Monthly/Quarterly performance reviews

   3. Ongoing training

3. Leverage SalesForce and Hubspot for 

   1. Data-driven sales process management 

   2. Data-driven individual team member performance improvement.

   3. KPI implementation and reporting, forecasting, and budgeting,   

4. Analyze market trends and competitor activities to 

   1. refine sales approaches

   2. identify new market opportunities 

   3. expand the company’s presence in the HealthTech market. 

5. Participate in industry events, conferences, and networking activities to promote the ClinicMind platform.

6. Stay updated on healthcare regulations and ensure all sales activities comply with industry standards and company policies.

Qualifications:

1. 5+ years of experience in software platform sales management, preferably in the healthcare and SaaS industries.

2. Experience in navigating;

   1. SalesForce

   2. Hubspot and/or High Level

3. Proven track record of meeting or exceeding sales targets and driving revenue growth.

4. Strong leadership and team management skills, with experience in building and motivating high-performing sales teams.

5. Deep understanding of the HealthTech market, particularly with medical practices and clinics.

6. Ability to analyze data, identify trends, and make data-driven decisions

7. Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field.

MUST HAVE:

1. High comfort level working on Eastern Time Zone/US Shift

2. Good internet access at home at least 25 MBPS

3. Mobile Hotspot

4. Laptop/Desktop of at least 16 GB

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ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Marketing Brand Coordinator. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

The Marketing Coordinator – Brand Lead is a role at ClinicMind dedicated to a specific brand. Working closely with the Chief Marketing Officer (CMO), this position is instrumental in understanding and executing the lead generation strategy for the brand. The role involves coordinating with external agencies and vendors for paid advertising campaigns and liaising with both internal and external parties for marketing content creation. This position ensures that all marketing efforts are aligned with the brand’s messaging and strategy, as developed in collaboration with the CMO and other key stakeholders.

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Duties and Responsibilities:

1. Strategy Development Support: Assist the CMO in creating and refining the lead generation strategy for the assigned brand, ensuring alignment with overall marketing goals.

2. Agency and Vendor Liaison: Act as the primary point of contact for external agencies and vendors managing paid social media advertising, paid search engine advertising, and other paid marketing initiatives.

3. Campaign Management: Oversee and coordinate the execution of advertising campaigns, ensuring they are delivered on time, within budget, and yield desired results.

4. Content Coordination: Work closely with internal teams and external entities, such as landing page designers, collateral designers, printers, and video content creators, to produce marketing materials that reflect the brand’s messaging and aesthetic.

5. Performance Monitoring: Track and analyze the performance of marketing campaigns and strategies, providing reports and insights to the CMO for informed decision-making.

6. Stakeholder Collaboration: Collaborate with various stakeholders within the organization to ensure a cohesive and consistent brand message across all marketing channels.

7. Market Research: Conduct market research to stay informed about industry trends and competitor strategies, using insights to enhance marketing efforts.

8. Brand Advocacy: Ensure all marketing initiatives accurately represent and promote the brand’s values and objectives.

Qualifications

1. Preferably in Marketing, Communications, Business Administration, or a related field.

2. 2-3 years of experience in a marketing role, with a focus on brand management, lead generation, and campaign execution.

3. Familiarity with digital marketing platforms such as Hubspot, Salesforce, Google Ads, Facebook Ads Manager, and other paid advertising tools.

4. Experience working with content creation teams and understanding of content marketing strategies.

5. Proven ability to manage multiple projects simultaneously and work under tight deadlines.

Skills and Abilities

1. Strong Communication Skills: Excellent verbal and written communication skills to effectively liaise with various stakeholders and external agencies.

2. Analytical Skills: Ability to analyze campaign performance data and derive actionable insights.

3. Organizational Skills: Strong organizational and time-management skills, with a keen attention to detail.

4. Creative Thinking: Creative mindset with the ability to generate innovative ideas for lead generation and brand promotion.

5. Team Collaboration: Ability to work collaboratively in a team environment and with cross-functional teams.

6. Adaptability: Flexibility to adapt to changing market trends and brand needs.

7. Technical Proficiency: Proficiency with CRM systems (like Salesforce), marketing automation tools (like HubSpot), and basic understanding of SEO and SEM.

Position Requirements

• Must have stable internet connection minimum of 5 MBPS

• Must have a mobile data plan as a backup

• Must be in a quiet environment

• Must be comfortable working the US business hours

• Must own a PC with at least 8 GB of memory

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ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Video Editor . If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

At ClinicMind, we are at the forefront of innovation, developing cutting-edge software solutions that empower businesses and individuals worldwide. Our dynamic team thrives on creativity, collaboration, and a passion for excellence. We are seeking an experienced, creative, and innovative Video Editor to join our growing team and help us create engaging and compelling video content that tells our brand’s story.

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Key Responsibilities:

As a Video Editor at ClinicMind, you will play a pivotal role in crafting high-quality video content that resonates with our audience. You will work closely with our marketing, product, and design teams to produce a variety of video materials, including explainer videos, promotional videos, tutorials, social media content, and more. Your keen eye for detail, creative storytelling ability, and technical expertise will be essential in delivering videos that align with our brand’s vision and objectives.

• Collaborate with the marketing and product teams to understand project requirements and objectives.

• Develop creative ways to put our content into a visually appealing story.

• Edit raw footage into polished, high-quality videos that effectively communicate our message.

• Implement creative techniques, including motion graphics, visual effects, storyboards, and sound design, to enhance video content.

• Ensure consistency and alignment with brand guidelines and visual identity.

• Manage multiple projects simultaneously, adhering to deadlines and maintaining high standards of quality.

• Stay up-to-date with healthcare and technology trends, tools, and technologies to continually improve video production processes.

• Provide creative input and suggestions to enhance video concepts and storyboards.

• Troubleshoot technical issues and ensure optimal video quality for various platforms (web, social media, etc.).

• Maintain an organized archive of video assets and project files.

Qualifications:

• At least 5 years experience as a Video Editor, preferably within a software or technology-focused company.

• Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, After Effects, or similar tools.

• Strong understanding of video production processes, including pre-production, shooting, and post-production.

• Excellent storytelling skills with a keen eye for detail, innovative aesthetics.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

• Strong communication skills and the ability to effectively present ideas & concepts.

• Knowledge of motion graphics, animation, and visual effects is a plus.

• Familiarity with audio editing and sound design is an advantage.

• Bachelor’s degree in Film, Media, Communications,  or a related field, or equivalent work experience.

MUST HAVE:

1. High comfort level working on Eastern Time Zone/US Shift 
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 8 GB

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ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for an Onboarding and Client Success Specialist. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

This role is essential to ensuring a smooth and successful onboarding experience for our clients, helping them get started with our software platform and setting them up for long-term success. You will work closely with new clients to guide them through the onboarding process, provide training, and offer support as they integrate our solutions into their business. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to quickly learn new software systems. Experience with Go High Level (GHL) or similar CRM platforms is a significant advantage.

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Key Responsibilities:

1. Client Onboarding:

   1. Guide new clients through the onboarding process, ensuring completion of required forms and confirming integration details.

   2. Assist clients in scheduling their training call and provide relevant preparation resources.

   3. Communicate effectively with clients, managing expectations and addressing any initial questions or customization requests.

2. Training & Client Education:

   1. Conduct training sessions on our software platform (Patient Hub), tailored to the client’s specific plan (Pro, Premium, Elite AI).

   2. Demonstrate key features, including Google Business Profile integration, online calendar setup, and automation workflows.

   3. Provide clients with follow-up resources and training materials to ensure they are confident using the software.

3. Client Support:

   1. Handle client inquiries via email and our CRM system, providing prompt and accurate responses.

   2. Address questions related to onboarding, training, and software features.

   3. Escalate complex issues to the support team as needed and follow up to ensure timely resolution.

4. Process Improvement:

   1. Gather feedback on the onboarding process and suggest enhancements to improve the client experience.

   2. Assist in updating training materials and onboarding documentation based on client feedback and common support issues

Qualifications:

1. Any business course,Marketing, Communications, Business Administration, or a related field

2. Experience with CRM platforms, preferably Go High Level (GHL) or similar software.

3. Excellent verbal and written communication skills.

4. Strong organizational skills and attention to detail.

5. Customer service experience, particularly in a client-facing role.

6. Ability to learn new software quickly and provide training to clients.

7. Problem-solving mindset with a proactive approach to client success.

Position Requirements

• Must have stable internet connection minimum of 20 MBPS

• Must have a mobile data plan as a backup

• Must be comfortable working the US business hours

• Must own a PC or laptop with at least 16 GB of memory

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ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Affiliate Marketing Coordinator who will manage virtual events and podcasts. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

This virtual position in ClinicMind focuses on fostering relationships with affiliates and sponsored speakers, coordinating logistics, and managing all aspects of webinars and podcasts to drive engagement and brand awareness. The ideal candidate is detail-oriented, skilled in digital marketing, and adept at managing both the creative and technical elements of event coordination.

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Key Responsibilities:

• Act as the primary contact for affiliates and sponsored speakers, managing agreements, event details, and payment coordination.

• Collaborate with affiliates and stakeholders to finalize topics, target audience, and objectives for each webinar or podcast.

• Assist in scheduling dates for webinars and podcasts, coordinating partnership agreements, and completing the Virtual Event/Podcast Brief Form.

• Manage the creation of marketing materials, including banners, graphics, and email templates, and set up the registration or landing page.

• Lead promotion of webinars and podcasts through email, social media, and other channels; schedule campaigns and track registration metrics.

• Coordinate a dry run to test the webinar or podcast platform, ensure presenters are prepared, and send final reminders to registrants.

• Provide technical support during live events, manage engagement activities (e.g., Q&A, polls), and ensure smooth execution.

• Send post-event surveys, collaborate on content repurposing, compile performance reports, and participate in debriefs.

Requirements:

• Bachelor’s degree in Marketing, Communications, Event Management, or a related field (or equivalent work experience).

• At least 2 years experience in marketing coordination, event planning, or similar roles, specifically with virtual events, webinars, or podcasts.

• Excellent communication skills for collaboration with affiliates, speakers, and internal teams.

• Strong organizational and multitasking skills to handle multiple events and campaigns effectively.

• Proven experience in marketing coordination or event planning for virtual events, including webinars and podcasts.

• Proficiency with Zoom for managing webinars, providing technical support, and using engagement features like Q&A and polls.

• Familiarity with CRM systems (e.g., HubSpot, Salesforce) for registration tracking, contact management, and coordinating follow-ups.

• Comfortable with social media and email marketing platforms to promote events and monitor engagement metrics.

• Detail-oriented and proactive, with the ability to troubleshoot issues, ensure smooth execution, and complete post-event follow-up.

MUST HAVE:

1. High comfort level working on Eastern Time Zone/US Shift 
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 16 GB

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1. Maximize insurance reimbursement for healthcare practice owners
2. Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions
3. Interact with the US-based insurance carriers to 
4. follow-up on unpaid claims, delayed processing, and underpayment
5. plan and execute medical insurance claim denial appeal process  
6. Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims

1. Minimum of 6 months experience in US-based AR follow-up and charge and payment posting
2. Familiar with US medical insurance industry and insurance claims processing cycle
3. Knowledge of ICD-10, CPT, and HCPC 
4. Understand CMS-1500 and UB-04 claim formats
5. Experience in Vericle Software is a must.
6. Excellent listening, communication, and problem-solving skills
7. Self-motivated and able to work autonomously

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 8 GB

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ClinicMind is a Healthcare IT and Revenue Cycle Management (RCM) service company. We are looking for a full-time RCM Data Entry Associate, who enters billing process data, Demographics, Charge Entry and EOB / Cash Posting, Denial analysis and documentation.  

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RESPONSIBILITIES

1. Maximize insurance reimbursement for healthcare practice owners
2. Analyze and discover root causes for medical insurance claim denial, underpayment, or delay
3. Interact with the US-based insurance carriers to 
   • follow-up on unpaid claims, delayed processing, and underpayment
   • plan and execute medical insurance claim denial appeal process  
4. Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims
5. Post charges and payments

QUALIFICATIONS

1. Minimum of 1-year experience in US-based data entry and payment posting
2. Familiar with US medical insurance industry and insurance claims processing cycle
3. Knowledge of ICD-10, CPT, and HCPC 
4. Understand CMS-1500 and UB-04 claim formats
5. Experience with PIP claims is an added advantage
6. Familiarity with chiropractic, physical therapy, and mental/behavioral health specialties  is an added advantage 
7. Experience with Vericle software is an added advantage 
8. Excellent listening, communication, and problem-solving skills
9. Self-motivated and able to work autonomously

MUST HAVE:

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop of at least 8 GB

Apply Now