Finding Purpose in Private Practice: A Four-Part Exploration – (Part 1: Uncovering the Role of Purpose and Mission)
Introduction In healthcare, success often gets measured by external markers: the number of patients seen, the caliber of equipment purchased, or the efficiency of billing systems. While these are important, focusing on them in isolation can lead to a nagging sense that something more fundamental is missing. This something—often described as purpose or mission—is what unifies all those daily decisions into a coherent, meaningful path (Collins & Porras, 1994; Sinek, 2009). In this first post, we’ll unpack why purpose and mission are crucial in private practice. We’ll also introduce you to Joseph and Bonnie, two physical therapy clinic owners facing a crisis that can teach us a lot about how quickly things unravel when purpose drifts out of sight. 1. More Than a Collection of “Right” Decisions Healthcare professionals pride themselves on making “right” decisions: Hiring the right people and firing those who prove to be a poor fit Investing in top-tier equipment for diagnostics or therapy Seeking expert consultants to streamline operations Emphasizing personal well-being with exercise, nutrition, and adequate rest All of these actions are vital. However, purpose (or “mission” in a business context) weaves these separate initiatives into a bigger picture that resonates with patients, staff, and owners alike (Osterwalder & Pigneur, 2010). Without a unifying purpose, each “right” decision stands alone—like puzzle pieces without a completed image to guide you. Healthcare’s Missing Word In business, it’s “mission statement.” In personal development, it’s “purpose” or “calling.” In healthcare, we often assume our altruistic drive to help patients is enough. But a clearly articulated purpose transcends assumptions, serving as a daily reminder of why we do what we do (Schwartz, Simon, & Bessen, 2018). 2. Purpose as the “Hidden Substance” The text draws a parallel between “empty space” and purpose. Even when things appear empty, something profound exists beneath the surface. In healthcare, this intangible element is your guiding mission—the principle that tells you and your team, “This is why we opened our doors; this is what makes every patient interaction matter” (Kotter, 2012). Patient Engagement: When you say to a patient, “We’re on a mission together,” you invite them into a collaborative relationship, boosting compliance and trust. Team Cohesion: A mission grounds staff members, offering them a sense of belonging and direction (DeCelles, 2020). 3. Introducing Joseph and Bonnie Joseph and Bonnie own a physical therapy clinic in Utah. Their once-thriving practice now struggles under financial strain and personal stress. They’ve let their health slip, gained weight, and even their children are showing signs of distress. Despite being clinically competent, they’ve lost the spark that made their work meaningful. Why Their Story Matters Real-Life Consequences: It’s not just about losing money—patients suffer, staff morale dips, and personal relationships fray. Relatable Crisis: Many healthcare professionals eventually face a moment where their why feels blurred, replaced by endless to-do lists. Conclusion Healthcare practice ownership involves countless “right” decisions, but those choices need a compass to ensure they lead somewhere fulfilling. Purpose acts as that compass, anchoring each decision to a larger mission that resonates on both professional and personal levels (Sinek, 2009). In the next part, we’ll delve deeper into Joseph and Bonnie’s story, illustrating what happens when survival mode replaces purposeful practice.
Honoring the Legacy of Dr. Gregg Friedman
Play Video It is with great sorrow that we share the passing of Dr. Gregg Friedman, a beloved chiropractor, innovator, and leader who left an indelible mark on the chiropractic profession. Gregg was more than just a practitioner—he was a visionary dedicated to improving patient care and empowering providers with better tools, strategies, and systems. At ClinicMind, we had the privilege of working alongside Gregg as he served as our Chief Chiropractic Officer. His passion and expertise played a crucial role in advancing chiropractic management, and his legacy lives on through BulletProof—a groundbreaking system he developed to support chiropractors in delivering high-quality, efficient care. In 2023, ClinicMind had the honor of acquiring BulletProof, ensuring that his pioneering work continues to serve the chiropractic community. But Gregg was more than his professional achievements. He was a person of incredible warmth, humor, and resilience. Even in the face of immense challenges, he remained focused on solutions, on the future, and on making a difference. His ability to inspire those around him was unmatched, and his impact will be felt for years to come. As we mourn the loss of a great friend and colleague, we also commit to carrying forward his vision. ClinicMind will continue to support the chiropractic community in the spirit of innovation and dedication that Gregg embodied. Our deepest condolences go out to Gregg’s family, friends, and everyone who had the privilege of knowing him. His influence will not fade—his work, his wisdom, and his relentless drive will continue to inspire us all. Rest in peace, Gregg. Your legacy lives on.
What Are General Chiropractic Business Costs?
Running a chiropractic practice isn’t just about patient care—it’s also about managing the business side efficiently. From billing services to software costs and compliance fees, many chiropractors wonder if they’re overpaying or missing critical expenses in their operations. A recent discussion on Reddit highlighted the question: Am I paying too much for my billing company? The reality is, billing is just one part of the equation—there are multiple costs that chiropractors must consider to maintain a successful and profitable practice. How Much Does It Cost to Open a Chiropractic Office? Starting a chiropractic practice involves several upfront and ongoing expenses. The total cost can vary significantly based on location, equipment needs, and staffing requirements. Some key costs include: Office space rental or purchase – Lease rates vary widely, but expect to pay anywhere from $1,500 to $6,000 per month depending on location and size. Equipment and furnishings – Adjusting tables, diagnostic tools, and office furniture can add up to $20,000 to $50,000 or more. Initial marketing and branding – Website development, local advertising, and signage can cost $5,000 to $15,000 to establish a strong presence. Licensing, credentialing, and insurance – State licensure, malpractice insurance, and credentialing with payers can add another $3,000 to $10,000 in initial costs. These startup expenses are in addition to the ongoing operational costs covered in this post. Careful planning and budgeting are essential to ensure a smooth launch and sustainable growth. Breaking Down the Costs of Running a Chiropractic Practice 1. Billing & Revenue Cycle Management Many chiropractors outsource their billing, with costs ranging anywhere from 5%–10% of collections or a flat monthly fee of $1,000–$3,000. While outsourcing can be more efficient than in-house billing, overpaying for a service that doesn’t maximize reimbursements can hurt your bottom line. With ClinicMind’s Billing Services, you get a comprehensive revenue cycle management solution that ensures claims are processed correctly, reducing denials and improving cash flow. Instead of wondering if you’re overpaying, you can be confident that every claim is being optimized for maximum reimbursement. 2. Practice Management Software & EHR Systems A robust EHR system is essential, but some chiropractors pay $300–$800 per month for outdated or limited software. Others forget to account for the hidden costs of using multiple disconnected platforms, which lead to inefficiencies and increased administrative work. ClinicMind’s All-in-One EHR eliminates the need for multiple platforms by integrating scheduling, documentation, billing, and compliance tracking into one system—saving time and reducing costs. 3. Credentialing & Insurance Payer Contracts If you accept insurance, proper credentialing is critical. Fees for third-party credentialing services range from $150 to $500 per provider per payer, and errors in credentialing can delay payments for months. With ClinicMind’s Credentialing Services, you ensure that your practice is enrolled correctly with the right payers, avoiding costly delays and lost revenue. 4. Staffing & Payroll Labor is often the largest expense for a chiropractic practice. Salaries for front desk staff, billing personnel, and office managers add up quickly. Some practices opt for part-time employees, but hiring and training can be costly if turnover is high. By outsourcing administrative functions to ClinicMind’s Virtual Office Services, you can reduce staffing costs while ensuring efficient practice operations. 5. Marketing & Patient Acquisition Many chiropractors underestimate marketing costs. A well-rounded strategy—including website management, SEO, and digital advertising—can range from $500 to $5,000 per month depending on the size of the practice and competition in the area. ClinicMind’s Marketing Services help chiropractors attract and retain more patients without overspending on ineffective marketing strategies. 6. Compliance & Risk Management HIPAA compliance, documentation audits, and risk management aren’t optional—but they’re often overlooked. Chiropractors might spend $1,000–$3,000 annually on compliance services or risk expensive penalties for non-compliance. With ClinicMind’s Compliance Solutions, your practice stays protected, avoiding unnecessary fines and liabilities. Are You Overspending or Missing Key Costs? Managing expenses effectively ensures long-term success for your practice. By evaluating your costs across billing, software, credentialing, staffing, marketing, and compliance, you can determine where you’re overspending—or where gaps might be costing you money. Want to see how outsourcing can save you time and money? Meet with a ClinicMind consultant today to explore how we can streamline your operations and reduce unnecessary expenses.
Chiropractic Credentialing: How To Avoid Delays & Get Paid Faster
For chiropractors, navigating the complex world of credentialing can be a daunting task. Without proper credentials, practices can’t receive their reimbursements, delaying patient care, and missing opportunities for growth. Whether you’re a solo chiropractor, part of a group practice, or expanding your network, having a streamlined credentialing process is essential. That’s where ClinicMind’s CredEdge comes in—a comprehensive solution designed to simplify chiropractic and mental health professional credentialing, ensuring accuracy, efficiency, and compliance. The Importance of Chiropractic Credentialing Credentialing is more than just paperwork—it’s a crucial step in establishing your legitimacy with insurance companies, government payers like Medicare and Medicaid, and other healthcare organizations. Without proper credentialing, you won’t be able to bill insurance providers, which directly impacts revenue and patient access to care. The process involves verifying education, training, licenses, and work history, among other key qualifications. However, the manual credentialing process is time-consuming and prone to errors, and delays. If not handled correctly, chiropractors can face costly denials or contract terminations. Common Challenges in Chiropractic Credentialing Many chiropractors struggle with: Long Processing Times – It can take 90-120 days to complete credentialing, and errors in applications can cause further delays. Complicated Requirements – Each payer has unique criteria for credentialing, making the process overwhelming. Medicare & Medicaid Complexity – Government payer credentialing involves extensive paperwork and ongoing compliance. Renewals & Re-certifications – Chiropractors must stay on top of expiring credentials, insurance renewals, and compliance updates. How CredEdge Streamlines Credentialing CredEdge is ClinicMind’s advanced credentialing service that takes the burden off your shoulders, ensuring a seamless experience from start to finish. 1. Full-Service Credentialing Help From initial applications to ongoing maintenance, CredEdge handles the entire process—including Medicare and Medicaid credentialing. 2. Faster Credentialing & Fewer Errors CredEdge’s automated tracking system minimizes human error and accelerates processing times, so you can start billing sooner. 3. Multi-Payer Credentialing Expertise Our team has experience working with private insurance providers, Medicare, Medicaid, and worker’s compensation programs, ensuring you’re credentialed with the payers that matter most. 4. Compliance & Ongoing Support With real-time monitoring, we alert you when renewals are due and ensure you stay compliant with payer requirements—reducing the risk of credentialing lapses. Why Choose ClinicMind’s CredEdge? Time Savings – Focus on patient care instead of administrative tasks. Revenue Optimization – Avoid reimbursement delays and denials. Expert Support – Work with credentialing specialists who understand chiropractic needs. Seamless Integration – If you choose to use ClinicMind’s EHR and billing system, it’s fully integrated for a streamlined practice management experience. Our team also collaborates with your billing department and credentialing experts to ensure your office operates as a whole. Get Started Today Credentialing shouldn’t be a roadblock to your success. With ClinicMind’s CredEdge, you can ensure your chiropractic practice is credentialed quickly, correctly, and compliantly—allowing you to focus on what matters most: your patients. Contact us to learn more about CredEdge and get paid faster today! Seamlessly integrate credentialing with your billing system using CredEdge. Book a consultation to learn more Book a Consultation