Harness the Power of the Cloud for Your Chiropractic Practice
If you have been using an old, reactive type of practice management system to run your office, you know how limiting and stressful it can be. You’ve been stuck searching report after report to make sure what needs to be done is actually done. You have been forced to memory manage your practice, go home still worried about whether everything for the day was completed, and seen patients drop out of care when every task was not handled as well as it should be. It’s time to move away from those problems, better manage your practice, and decrease the stress for yourself and your staff. It’s time to harness the power of the cloud for your Chiropractic practice. Unlike those out-dated practice management systems, you need a proactive workflow system, like the one provided by Genesis Chiropractic Software. This is a technology that is equivalent to how the iPhone and other new technologies change the way you make phone calls. This is something that didn’t exist even a few years ago. It is cloud-based and there is a reason there is so much talk about cloud technologies. It’s because the cloud offers a new functionality that isn’t available with non-cloud-based technologies. The difference between cloud-based and non-cloud systems is that cloud-based systems store your data in the cloud and analyzes it for you. It’s able to learn. Like a nervous system, it is able to look across all of those reports that you used to have to dig through and do the work for you. You don’t have to waste your time anymore. Then, once something happens in real-time, it creates a task for the person best-suited to complete it and delegates it to that person in real-time. The system delegates tasks to each person in the practice, including the doctor. It doesn’t wait for people to memory manage unlike the reactive, non-cloud systems. With those systems, you may have to look at ten different reports to find a task that needed to be done. Do you have time to go to ten different reports? You have work to do, phone calls to make, emails to respond to, patients to care for. You don’t need to add in the stress of trying to remember every single task that needs to be completed. That is exhausting and doomed to failure. With Genesis Chiropractic Software and it’s cloud-based, real-time analysis, the goal is that at the end of the day, each person has one screen that they can see the work they need to complete, no searching. It could be a no-show, an expired care plan, billing, claim follow-up, or any number of other tasks. As the owner of the practice, when you know exactly the number of things that have to happen, you also know whether or not they all were completed. At the end of the day, when you see that the final number of tasks to complete is zero, you know that the day was as successful as possible and that every single thing that needed to be done was handled. Using a cloud-based system, like Genesis Chiropractic Software, removes the stress of managing by fire. It stores your data, analyzes it, learns and adapts, and lets you know in real-time how your practice is performing. It’s about time to harness this power and put a cloud-based system to work in your Chiropractic practice.
Stop Memory Managing In Your Chiropractic Office
The owner of a Chiropractic practice has to wear many hats. You’re in charge of patient care and education, staff management, accounting and financial management, and the thousands of other things that go into running a business. This can be extremely stressful and if you are not using the software and technology available to help automate your tasks, you are in an even worse position. Without a proactive software that breaks down your tasks, assigns them to a staff member, and ensures accountability, you are stuck memory managing your practice. This leaves you stressed out, your staff stressed out, and results in a patient experience that is far less than optimal. If you are using one of the old reactive types of systems to manage your practice, you are most likely relying on reports to make sure that everything is completed like it should be. The problem with this, as you know, is that it leaves you searching report after report. If you wanted to follow up on an insurance claim, you have to go to some aging report, find the claim, and then follow up on it. That means that you have to probe. You have to actively go find the work before you can do it. Then, no one actually knows how much work was supposed to happen for that day, as opposed to how much work did happen. You may find out that an x-ray that was supposed to be performed wasn’t. Then, three months later, you find out that a hundred x-rays weren’t done. You shouldn’t have to work this way. The way this works is that with a reactive system, there are a lot of different reports. There are cash flow reports, retention reports, future appointments, expired care plans, compliance reports and the list goes on. The problem with this is that your staff has to go to each report individually to find the work that needs to be done before they do it. Then, you as the owner or doctor have no idea across all of those reports how many things are supposed to happen today and whether or not they were completed. This leaves the owner of the practice totally out of control. It leaves you memory managing every single thing that happens. It leaves you stressed out when you leave the office, trying to remember if everything was done for the day. You shouldn’t have to work this way. On top of that, memory managing is stressful for your staff. When you look at an old report and find things that haven’t been done like they are supposed to, like those hundred x-rays, you focus on that for the week, making sure all x-rays are performed. Next week, when you see a report that shows future appointments aren’t getting scheduled, you stress that. The next week, it might be care plans. This leaves your staff never knowing what to expect. It’s about time to stop the memory management. It’s time to move to a proactive system that helps you automate the handling of the tasks that make your practice successful. It’s time to throw out those old, reactive systems and finally take the stress out of managing your Chiropractic practice.
Leverage the Technology Available to Run Your Practice More Easily and Efficiently
There is so much technology available today that makes our daily lives easier. Our banking, shopping, personal communications, and more are all done over the internet. We are already leveraging cloud technology in almost everything that we do. Isn’t it about time to leverage that same technology in our Chiropractic practices, and choose a practice management system that makes things easier and more efficient? I have said before that the biggest companies in the world are using this type of technology and software to make their interactions with customers run more smoothly. In my practice, this enterprise level technology wasn’t available initially. I had to go outside of chiropractic to learn how technology is actually used in real businesses to make things more efficient, effective, and scalable. What I learned was that to accomplish these goals, you have to break it down. Internally, in our business, we break it down into people, processes, and technology. For the people part of this we ask two questions. Who are the people that are responsible for getting the tasks done? What are their responsibilities? Then, we ask “What are the processes you want them to follow?” If a new patient comes into your office, what actually happens? What do you say to them? What paperwork do you need them to fill out? What different options are you going to present to them? Most importantly, this all has to be documented. The Ritz Carlton is an excellent example of a business that has their processes broken down to ensure that there is never a missed step and every guest receives the best experience possible. They even know how many steps it takes to make the bed and every housekeeper has a checklist to make sure every one of the over 30 steps is performed every single time. That’s just the bed, not the rest of the room. That is how the Ritz Carlton creates an amazing experience for every guest. They have a process, it is documented, and every person in the process knows exactly what to do. The next step is to leverage technology. Again, the Ritz Carlton is the perfect example of how to do it right. They keep a profile on every guest, tracking what you like, what you drink, how you like your steak, and every other small detail. They have all of that information about you at their fingertips. They never even have to ask. It is all automatic. I learned how to create and leverage that same type of system in my own Chiropractic office and created Genesis Chiropractic Software. With it, I was able to automate tasks and make it simple for the people in my practice to follow the processes and create an amazing patient experience every time. Genesis Software helped me to get really clear on what needed to happen each day, who was responsible for each task, and it kept my staff and myself accountable for those tasks. Fortune 500 companies used to be the only businesses that could afford this type of technology. Now, the technology is there, readily available to help Chiropractic offices of any size become more effective, efficient, and profitable. Isn’t it about time to leverage this enterprise level technology to create the best patient experience possible while at the same time making running your practice easier?
ClearGage is integrated into Genesis Patient Accounts
How does your Chiropractic Practice handle Patient Credit Card Payments? ClearGage makes it easy. As a Chiropractor you know that accurate patient credit card processing and patient accounting is a very important part of creating a great patient experience in your office. Can you charge a patient’s card in real time and automatically post it in your patient’s account? Do you offer patient financing where everyone qualifies with no credit checks? Well, now you can with ClearGage. Genesis Chiropractic Software has thought of these questions and the ClearGage tools you need are just a few clicks away. Watch this Free 45 minute Webinar to find out more from Jason Barnes and Chip Hunziker, and to see exactly how it works. Cleargage offers real-time credit card processing, electronic checks, ACH, patient financing, online bill pay for patients and a lot more. The patient financing will make it much easier for your patients to accept a long term care plan. Your patients will value their care a lot more because they’ll want to get their money’s worth. That means less no shows and a smaller number of no future appointments as well. Learn how to use Cleargage to improve your patient satisfaction. Enter your information and watch it immediately below.