Over our last posts, we’ve been talking about a theme….It’s About Time. Today, I would like to continue on that path but in a way that is a little more personal for each of us as Chiropractors. I want to talk about how we feel each night when we get home from our office, when taking care of patients is over for the day because I think that it’s about time that we all have peace of mind. It’s about time that when our day is over, we know beyond a shadow of a doubt that everything that could have been done to make our day successful and our patient experience the best it could possibly be has been done. It’s about time that we don’t have to lay in bed at night and try to remember if every chart was updated and wonder if every no-show was rescheduled.
Most of the Chiropractic systems that we put to work in our offices are reactive in nature. If a patient doesn’t show up for an appointment, someone has to remember to call them and then actually do it. We have to look through report after report to see if all of the insurance claims have been filed, followed-up on, and paid. There is another report to look at to see if re-exams have been scheduled and another one to go over for follow-up calls.
These reports may give us insight into our businesses if we have time to read them but they also create a paperwork nightmare. As a Chiropractor, we already have to wear so many hats as a business owner, manager of employees, and doctor and educator to our patients. Adding on the necessity to read multiple reports every single day just to make sure the necessary actions for the day have been taken is overwhelming. Even worse, systems like these mean that your mind can never really leave your office because you have to memory manage every little detail.
I believe that it is time for a change, a complete shift from these reactive chiropractic systems that leave us overwhelmed and stressed out to a proactive system that gives us the peace of mind we’ve been searching for. I know that when I shifted my own office from my old, outdated processes to a new proactive chiropractic software EHR system, the relief that came with it was immeasurable and created peace of mind for me in my practice.
With a proactive chiropractic practice management software system in place, each and every day can be distilled down to one number. That number tells you how many tasks that should have been completed were left undone so your goal for this number is always zero. That zero at the end of the day tells you in one number that every task that needed to be completed for your day to be successful was done. That is peace of mind.
Even more, if the number isn’t zero, it tells you specifically which task was not completed and whose responsibility that task was. This lets you better manage both your own time and that of your staff and assign the people to the tasks that best suit their abilities. There is no better way to make sure your practice is running smoothly each and every day.
As Chiropractors, we face many challenges both as a profession and in our day-to-day practices. This is one area that we can control. We don’t have to live with the worry and stress that those old, reactive systems cause. We don’t have to search report after report, memory manage the details, and still wonder at the end of the day if everything has been done.
We can choose to eliminate the worry, manage our offices better and easier than ever before, and improve the care and experience of our patients simply by changing our system. Proactive chiropractic EHR software that distills our days down to one report, one number is the answer because isn’t it about time for peace of mind.
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